- Payment Methods -

• PayPal
  If you have a PayPal account during the checkout you can log into your PayPal account to make payment.
• Credit Card: Visa/Master Card/Discover/American Express
  If you don't have a PayPal account, please click the "Checkout" button instead of logging into your PayPal account. Thus you can pay with your credit card without signing up for a PayPal account.
• U.S. Money Order/Cashier's Check
  Please let me know if you choose to pay with money order/cashier's check. Items will be shipped after the payment has been cleared.
• Personal Check: Sorry, we do not accept personal check.
• Other
  In case you live in a country that does not support PayPal or Money Order, please Email me for payment details.
  

- Save $ on Combined Shipping -

• Purchasing multiple items from us to save big on combined shipping
  Click here for shipping discount details...
• Our eBay store has tons of high quality oil paintings and artwork in all categories. Please click here for other great items in our store.

- Order Stretching Services -

• To order stretching services for oil paintings purchased from us, please Click here for more details and quote.

- Submit Wholesale Inquiry -

• To order multiple copies of our oil paintings with customized size, style or requirements (stretching or frame services), please submit a wholesale inquiry to save on volume ordering... Click here for more details...

- Customization & Reproduction -

• If you want to order our eBay item in other size or style,
• If you want to convert your favorite photo into high quality oil painting on canvas, or
• If you want to reproduce or customize any oil painting...
  Click here for more detailed information...

- Return Policy -

• Lost Item: If item is not received due to shipping company or seller's fault (Seldom happens), buyer will get full refund (Item price + Shipping charge) or a replacement upon buyer's choice.
• Damaged Item: If a damaged item is received due to reason of shipping process, weather, custom inspection etc., buyer should contact seller and provide evidence of damage (a note from the carrier stating the damage and digital photos) within 7 days after receiving the item. Please check the item carefully before you sign your name, be sure to reject the item if damages is obviously to the carton/tube. Buyer will be able to qualify a full refund (Item price + Shipping charge) or a replacement only if buyer follow the instructions above. Seller has the right to keep the damaged item if it's in repairable condition, or buyer can get partial refund if buyer choose to repair the item.
• Wrong Item: If this is the case, buyer should contact seller and provide evidence (digital photos) within 7 days after receiving the item. In order to qualify for full refund or a replacement, buyer need to get authorization from seller first (may cover the returning expense), and item returned must be in the original condition.
• Change Mind: If you want to return the painting for any other reason (e.g. changes mind), 20% re-stocking fee (apply to item price plus shipping fee) will be charged, also item returned must be in original condition and within 7 days time frame after receiving.
• Customized Order: Usually, we don't accept returned items for special order, such as customized  in size, style, content, stretch and frame service. Please contact seller first before putting your order if you have more concern.
• Communication is the key: Any concern, question, problem, please contact seller first, and we can find a way out for mutual consent.  If buyer leave negative feedback to seller arbitrarily, seller may refuse to deal with buyer any further.
• Your satisfaction is Guaranteed!!!

- Shipping & Handling -

• Time: Item will be shipped out in 5-10 business days after payment has been cleared. It usually take longer if item is a customized or special order. Please allow 5-9 business days for item to arrive depending on buyer's country/address.
• Carrier: Item will be delivered by DHL/EMS etc.  international express mail services, each item will be  processed & packed carefully (via a tube or carton) to guarantee that you get your order in good condition!
• Tracking number: A tracking number will be available 1-2 business days after we ship out the item. Buyer should email me immediately if the tracking number is incorrect.
• International buyers: Shipping charges listed above is for buyers in United States and Canada only, any other international buyers please email me or click here for the S/H/I quote.
• phone number: For a prompt shipping and delivery, please provide your daytime phone number along with your payment for carrier's delivery purpose.
• Shipping Discount: We offer amazing discount for combined shipping up to 7 days. Please email me if you are bidding on multiple items, a combined shipping invoice reflecting the shipping discount will be available upon buyer's request. Please click here for our shipping discount rate or email me for a quote.
• Custom Delay: Seller has no control over custom inspection. Sometimes item will be returned to seller due to the opened packages (or maybe damaged), please be patient to communicate with seller if this is the case.
• No Pickups, P.O. Box, COD, APO/FPO