If you have received any item(s) that are damaged we will send either a refund,replacement. or store credit. All replacements and refunds are at our discretion. Any item that is defective after the item has been used is not returnable. Please refer to the manufacturer's guarantee for return polices. You must notify us within 3 days upon receipt of your item(s). Unauthorized returns will not be accepted Any items returned MUST be in its original box containing ALL original contents.