We will exchange or replace any defective item. You must email us at dreammaker2@att.net and return the product within 30 days from the close of auction. We will replace the defective item. We will refund your purchase if a replacement is not available. We may require you to send back the defective unit for examination. If return is due to customer's change of mind, there is a 25% restocking charge and s/h will not be refunded. |