Payment: Must be made and is due within 5 days. Paypal , Credit card via Paypal, or mailing Money Order only. Please use the Check Out to obtain address, Paypal payment to Sales@wondercity3.com Confirmed address payments only.Customers from PR,HI,AK will be notified of any additional charges.
Shipping: (USA only) Virtually all orders are processed and shipped by 1-2 business days. Please understand that operations are based on an Eastern Time clock. Therefore midday and late day Pacific Standard Time orders may not be fulfilled within this time zone. It is recommended that all orders be confirmed by 12:00pm Eastern Standard Time to be shipped the following day.Ground shipments can take 2-7 days and neither UPS or USPS guarantee a delivery time for these services. Tracking numbers are e-mailed to you, once shipped. Air service is not offered
Warranty: Quality Assurance is a priority at wondercity3 co. All products are inspected by a quality assurance technician before they are shipped, and come with a 14-30 days (used/new) limited warranty (unless stated otherwise). Returns are accepted and only if, item was received defective, or not as described, however returns are allowed, but only within the first 48 hours after receipt for any orders that are not to your expectation.
Return Policy: In the event you received your item defective or not as described, please notify us ASAP, note down the error or the problem you experiencing with products when writing to us, to ensure smooth, and fast exchange. We’ll gladly exchange, refund products found to be defective or shipped by error to your satisfaction in timely manner, please review terms below:
Any items sent back for warranty repair must have been tested bad.
Please write the reason for return. This will assist us in making a correct determination of whether the product is truly defective.(95% of returns found to be working)
-Any dismantled, marked on or visibly defaced product by the customer will VOID all warranties.
-We are unable to take parts back because they will not work in particular brand not listed if they function correctly in others.
RMA numbers are valid only for 10 days after being issued (contact us). We must receive product within this time period ,Customer is responsible for all shipping costs to Us.
Should a replacement for a defective item not be available, a suitable replacement shall be issued. If a suitable replacement is not available , will issue a credit which can be applied toward order or refund at Customers request .
Returns of product, other than with defect, are subject to a 20% restocking fee . Shipping is not refundable. Please contact us for return approval number, and return address |
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