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We guarantee satisfaction with every product we sell. If an item does not meet your expectation, please follow these procedures within 30 days of receipt of product to insure a prompt replacement or refund.
New and unopened returns: We will accept products that are returned within 30 days in NEW condition and in their original packaging.
Defective/Damaged product: Although we strive for perfection, we do recognize that sometimes there will be a defective or damaged item that slipped through the cracks. Within 30 days of receipt of the product, we will replace or refund the item.
Non-returnable items: We can not accept returns on opened products like oils, lotions, creams, personal care products, worn clothing, videos, CDs, DVDs, books and software. |