All items returned to us as a change of mind/unwanted item must be shipped back to us at the customer's expense. A return authorization must be issued by our returns department before any returns will be accepted. 

A restocking fee will be assessed for these returns at a rate of 10% of the purchase price. Refunds are credited after subtracting the restocking fee.

Damaged Items in Shipping:
Any item received damaged during shipping will be replaced free of charge. We will file a claim for the damaged item and the carrier will schedule an appointment to inspect the item and retrieve it.
We must be notified of a customer’s intent to return an item, for any reason, within 14 days of the purchase or the transaction will be considered a final sale and non-returnable

FEEDBACK Policy

If you are unhappy with your purchase, please contact us before leaving negative or neutral feedback. Mistakes can happen anywhere, but we are happy to work things out with you. Sorry, but leaving negative feedback will make all sales final in any situation or time frame.

 Items available to confirmed PP account holders ONLY

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