At EZ AuctioNet we treat both buyers and sellers with the utmost respect. We value your time, and make every effort to ensure your experience is pleasant and enjoyable. From tracking a lost package to evaluating Grandma's old dinner service, individual attention is given. Our goal is delighted customers who return time and time again because of the unmatched customer service. We encourage multiple purchases, just email us your intentions. We happily combine shipping and handling.

We encourage multiple purchases by offering reduced rates on combined shipping. The combined weight of the items determines the overall shipping costs. Save on handling - Each item you add is only $.50 in additional handling! Occasionally the calculator forgets math, and the combined rate/weight is inaccurate. If the charges seem out-of-whack, just email us. We will happily check the computations and adjust the charges, as appropriate.

If you find an item not as described or pictured, contact EZ AuctioNet within 48 hours of receipt at (866) 874-6822 to obtain a return authorization code. Merchandise credit (not including S&H) will be issued for the value of the article. A 10% re-stocking fee applies to all returns. Please report any damage caused during shipment to the carrier.

We ship FedEx! If you pay by noon EST, we make every effort to ship the same day. We always email you shipping details after the package leaves the office.

We welcome inquiries on expedited or other shipping services. As a FedEx Authorized ShipCenter, we offer numerous options to meet your shipping needs. FedEx automatically provides up to $100 worth of insurance.

We make every effort to ensure the safe arrival of your item. All fragile and breakable products receive double boxing as per shipping standards. Packaging and handling rates vary depending upon the value, size, weight, and fragility of the item. Each item receives individual attention and care.

HANDLING CHARGES

Small - envelope size items - $.50

Medium - small to medium box - $2.50

Large - medium to large box - $5.00

X-Large - large, bulky, or heavy items - up to $25

Most international orders ship via USPS. Please note - INSURANCE IS REQUIRED ON ALL INTERNATIONAL SHIPMENTS - if the automatic insurance provided to the destination country does not cover the value of the item.

Please send payment within 72 hours (3 days) of auction end/store purchase. If payment is not received within 7 days, the item will be re-listed and an unpaid item report filed with eBay. Appropriate feedback will be given on all transactions!