We will offer a full refund if the product is not as described in the ad or if the item is damaged. For all other returns, there is a 20% restocking fee. All returns must be received within 14 days of receipt in the same new condition with ALL original materials & packing. You must obtain an authorization number. Shipping costs are non-refundable. If the original transaction had free shipping, the shipping charge will be deducted from your refund. |