Customer Service -
It's all about you! Any questions or concerns you have just send an email to ebay@sightworksenterprises.com 24/7 and we'll send a response ASAP. Please be sure to include your eBay ID and Auction # in your message.
Feedback-
We pride ourselves on making sure each and every customer is satisfied, before, during, and after the sale. If there are any issues or problems please send us an email and we will do our best to resolve the issue. Due to the large number of feeback we receive each day, our automated system will return feeback once it is left for us.
Payment -
We accept Paypal and Money Orders only. Payment via Paypal should be sent within 72 hours of auction end. Payment via Money Order should be postmarked within 72 hours of auction end. Payments not recieved within 10 days of auction end will be referred to Ebay in order to retrieve our lost listing fees.
Shipping -
We combine shipping. We ship three days a week (M,W,F). Payments on Mon., Tues. will ship Wed. Payments on Wed., Thurs. will Ship Fri. Payments on Fri., Sat., Sun. will ship Mon. We ship Worldwide. Insurance is Optional for Domestic Shipments. Insurance is required for international shipments. We stand behind our products 100% but we cannot be held responsible for lost or damaged shipments. We highly reccomend the insurance, and we'll be happy to assist you in getting your Refund from the Parcel Carrier in the event that your Insured Shipment is lost or Damaged. Shipping Charges include the actual postage rate based on weight and your location, Packing Material, Labor, and Carrier Pick-Up Fees. Please use the Shipping Calculator to Determine your specific Shipping Rate.
Warranty -
1 Year Warranty from Manufacturer No Warranty is offered or implied by SightWorks. As-Is items are as pictured. New items can be warrantied through the Manufacturer.
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