• From time to time, Story Book Kids offers limited time offers, shipping promotions and selected markdown specials.  Join our mailing list to receive notification of our SPECIAL OFFER ALERTS. 

GIFT WRAP SERVICE 

• About Gift Wrap
• Gift wrap is $3.50 per item
• To add gift wrap for a purchased item, locate the store section labeled GIFT WRAP on the left hand navigation bar
• Add and purchase the quantity of 'gift wraps' you wish to have gift wrapped
• Then, send a message through ASK SELLER A QUESTION and select option GIFT WRAP REQUEST and provide details of specific item/s you wish to have wrapped
• Note: Gift wrap design may vary from the design shown in the ad.  Please indicate occasion and we will do our best to select the gift wrap accordingly.

• About Personalizations
• Personalizations FREE
• Maximum 20 characters (letters, numbers, symbols, etc), excludes spaces
• Additional characters available (.20 cents each)
• WE SHIP QUICK...therefore, personalization requests MUST be made AT THE SAME TIME your payment is made by sending a message through ASK SELLER A QUESTION and select option PERSONALIZATION REQUEST. Provide details and indicate the specific item/s in your message
• Be sure to check your spelling in your message before sending!
• Please do NOT place your personalization request in your Paypal notes 

SHIPPING INFORMATION

• Standard Shipping Rates
• We ship worldwide
• All quoted standard shipping rates are applicable for the Continential USA only
• Hawaii, Alaska, Puerto Rico, Canada, and International shipping rates may vary.  Request a quote before purchasing.
• Story Book Kids is not responsible for duties, taxes or other fees associated with shipping
• Shipping insurance is required
• We reserve the right to require a PayPal 'confirmed' address
  
  
• 'Get It Fast' Shipping Program - Overnight Shipping
• 'Get It Fast' is an expedited Continential USA shipping service for MANY items available from Story Book Kids Gift Shop
• Story Book Kids has agreed to ship applicable item/s within one business day* of receiving a cleared payment
• "Business days" are normal weekdays, 10am - 4pm EST. Saturdays, Sundays, and major holidays do not count as business days
• Shipping discounts are NOT available with 'Get It Fast' purchases
• Shipping insurance is required
• We reserve the right to require a PayPal 'confirmed' address

* Once a seller ships an item, it is still possible that delays will occur as , part of the normal variability of shipping services. Additionally, if you live in an area that takes a longer time than normal for deliveries to arrive, please keep this in mind as you view the estimated delivery dates.

PAYMENT INFORMATION

• Payment Terms
• All payments must be received within 5 days of purchase
• Ohio 'ship to' addresses pay Ohio sales tax
  
  
• Accepted Payments
• PayPal
• Visa
• MasterCard
• Discover
• American Express
• US Money Order
• Credit Card By Phone
•  513-769-KIDS (5437) Tues-Sat, 10am-6pm EST
  OR
• Send a message through ASK SELLER A QUESTION and select option GIVE ME A CALL to provide your telephone number.   Remember to include area code and time zone.
• Check (See below when paying by check)
  
  
• When Paying By Check
• Please allow additional time for payment to clear and delivery
• Returned checks are subject to $30 return check fee

SATISFACTION POLICY

If you're not completely satisfied with your purchase, please email us right away through ASK SELLER A QUESTION and select CUSTOMER SERVICE to advise us of the issue/concern. See our feedback for over 5000+ happy transactions.  

Note: Story Book Kids reserves the right to require that any return must be in the original condition and contain all original product packaging. Buyer is responsible for shipping fees.