dShipping Rates & Information |
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COMBINED SHIPPING |
If you are bidding on more of our items and would like to qualify for combined shipping, you must wait until all bidding is complete before checking out. Please do not wait more than 10 days to checkout or your order may be cancelled and relisted. |
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INTERNATIONAL SHIPPING |
| Other shipping options may be available at checkout depending on your location. FedEx shipping will avoid MOST brokerage fees however duties may still apply. Please contact your local FedEx office prior to bidding if you have any questions about taxes or duties. Other shipping options may be available depending on your location.
WE CAN NOT DECLARE ITEMS AS A "GIFT" AND WE ALSO WILL NOT LOWER THE PRODUCT VALUE ON INVOICES |
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| PRODUCT TRACKING |
| Tracking: All FedEx orders include tracking unless otherwise noted. Tracking info will be emailed to you within 12 hours of being processed.
USPS ORDERS MAY ONLY CONTAIN A DELIVERY CONFIRMATION NUMBER |
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| COMMUNICATIONS |
| Transit times will vary between 3-6 business days. Insurance and tracking are including in the shipping fee. Your tracking number will be emailed to you once your order is processed. Please do not contact us unless you have not received tracking information in a reasonable amount of time. |
ALL NC ORDERS ARE SUBJECT TO 6.75% SALES TAX
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| dContinental US Shipping |
Method |
Price |
Each Additonal Item |
FEDEX Ground |
$10.95 |
$6.99 |
2nd Day Air |
$18.50 |
$12.50 |
Next Day |
$29.99 |
$20.95 |
Priority Mail |
$14.95 |
$8.45 |
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| dInternational Shipping |
Method: FedEx |
Price |
Each Additonal Item |
Expedited (3-5 bus. day) |
$36.00 |
$19.95 |
Express (2-3 bus. day) |
$40.99 |
$19.95 |
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| dCanadian Shipping |
Method: FedEx |
Price |
Each Additonal Item |
Expedited (3-5 bus. day) |
$26.00 |
$17.95 |
Express (2-3 bus. day) |
$31.00 |
$18.95 |
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| dPayment |
ALL WINNING BIDDERS MUST COMPLETE CHECKOUT
USING OUR CHECKOUT SYSTEM. Immediately upon winning an auction you may complete checkout. If you would like to complete checkout now click here
All winning bidders will receive an email notification within 4 hours of purchase. All payment and shipping information will be provided once you complete checkout. If purchasing multiple items please be sure to wait until you are done bidding before checking out. To qualify for a shipping discount your items must be paid for in a combined payment. Checkout expires after 10 days. If not completed by this time an unpaid item strike will be filed and the item will be relisted. |
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| dFAQ |
We do accept returns and exchanges.
All returns must be sent back to us in their new condition.
There is a $10 restocking fee which is waived on exchanges. If you would like to make an exchange please email us at returns@virtualexchanges.com
Shipping on returns and exchanges will be the responsibility of the buyer.
You must email us prior to making a return or exchange.
We will provide you with Return form and RMA #.
Be sure to include the item number of your purchase when
making a return.
All sales are final 20 days after purchase!
Customer Service
Our customer service hours are Monday-Friday 9:00-5:00 EDT.
We try our best to respond to all emails within 24 hours.
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