Shipping/Handling

Shipping to the Continental U.S. is $4.95

• Orders typically leave our warehouse within 24 business hours after payment has cleared. Transit time depends on many factors, standard shipping is usually between 4-7 business days.
• Expedited shipping is available to all U.S. customers.

Shipping to Canada is $16.95

• Transit times to Canada are heavily dependent on customs volume, standard shipping is usually between 7-14 business days. (10-21 days if you reside in a rural extended-delivery zone)
• Your order will be shipped via USPS/Canada Post. Heavy/oversize items are shipped via UPS.
• As with all cross-border sales, you may have to pay customs duties/fees upon receipt. However these fees will be minimized for you using our chosen shipping methods.
• Expedited shipping is available to all Canadian customers.

Shipping to everywhere else is $31.95

• Transit times to the rest of the world are heavily dependent on the country & customs volume, standard shipping is usually between 10-21 business days. (14-28 days if you reside in a rural extended-delivery zone)
• Your order will be shipped via USPS/Canada Post. Heavy/oversize items are shipped via UPS.
• As with all cross-border sales, you may have to pay customs duties/fees upon receipt. However these fees will be minimized for you using our chosen shipping methods.
• Expedited shipping is available to all international customers.

Insurance: Unlike other sellers, we do not require that insurance be purchased. It is however recommended that you insure your order. We use UPIC as our licensed insurance providor. Insurance covers anything and everything which may happen, including loss, theft, DOA's, and shipping damage, and even delivery errors. The cost of insurance depends on the total cost of goods being purchased.

APO's, Hawaii & Alaska: We do ship to APO's & FPO's, Hawaii, Alaska, Puerto Rico, The Virgin Islands, and all U.S. Territories. For these destinations, the shipping price is the same as to Canada. Tax applies only for shipments to California.

Take advantage of our $4.95 Flat Rate Shipping! Add as many eligible items to your shopping cart as you wish, and pay just one $4.95 Flat Rate Shipping Charge!

• This offer only applies to orders being shipped to the continental United States
• Only items that are eligible will be included, look for the Green Checked Box at the top of each listing
• Non-eligible items and items being shipped outside of the continental U.S. will ship according to the listed shipping price
• Both eligible and non-eligible items can be purchased together. All eligible items will combine and ship for just $4.95. Any non-eligible items purchased will fall under our "general shipping rule," and be itemized separately on your invoice
• Our general shipping rule: For non-eligible items, we charge the full listed shipping price for the first item you purchase, and then subtract $2.00 from each additional item's shipping cost. (For international orders we subtract $4.00 from each additional item's shipping cost) Items with a shipping cost of $2.00 or less are not eligible for combined shipping ($4.00 or less for international items)
• The item you are currently viewing is eligible for $4.95 Flat Rate Shipping!

If you are the winner of a single item or have purchased multiple items and need to check out, simply click the link below. All of your items will be combined in our checkout system:

If you are the winner, click the button above to check out right now!

To handle our orders, Vista Products uses an eBay-approved company called Marketworks (formerly Auctionworks) to handle our large volume of orders. If you have any questions pertaining to Marketworks please feel free to contact us prior to bidding.

Our Return Policy

We offer a 30 Day Money Back Guarantee on every single one of our items. If you are unsatisfied with your purchase, you can return it for a refund. Some exceptions and fees may apply. For more information, please see our Return Policy.

• We sell only quality new and used products, not liquidated crap
• $4.95 Flat Rate Shipping and the Best Buying Experience on eBay in our eBay Store ...Come see why!
• One-of-a-Kind Rewards Program:

Purchase 1 or more items and you will receive:

• $3 Vista Dollars - Good for all future Vista Products purchases
• A Positive Feedback for each item you purchase. We think there are far too many eBay sellers out there who leave a "revenge feedback" after a buyer leaves them a negative feedback. We think this is a terrible practice, and is bad for eBay in general. Each buyer who makes payment on time automatically receives a positive feedback from us, every time.

...2 or more items:

• All of the above, plus a $2.00 shipping discount for each additional item purchased ($4.00 for international customers) This discount does not apply if you are taking advantage of our $4.95 Flat Rate Shipping, and does not apply to items that have a shipping cost of less than $2.00 to begin with. ($4.00 for international items).

...5 or more items:

• All of the above, plus $5 Extra Vista Dollars. This special limited-time reward can be used to save $5 on all orders of $50 or more

...7 or more items:

• All of the above, plus a Free Gift!. To help with our overstock and/or discontinued inventory, we have decided to give back to our customers with a little something extra. The item could be big or it could be small, but best of all it will be free!

* For our purposes, an "item" is defined as a listing. For example, an auction for two controllers is considered one item.

Customer Service

The best way to reach us is by email, at: vistaproducts@gmail.com We try to respond to all emails within 24 hours, please be patient and give us adequete time to respond to your query.

If you have emailed us and have not received a response, it could be because you are checking the wrong email address. We understand that people may use multiple email addresses. All email correspondence from Vista Products will go to either:

- The email address you have registered with eBay. If your query was submitted through eBay, or

- The email address you provide during the checkout process

Also be sure to check your spam folder and bulk email folder for correspondence.

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