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Terms and Conditions
*The seller is MalibuDepot, a division of UniOne, Inc. (The Company), a California corporation. *The successful bidders are emailed a link to our Customer checkout area in our web site. Winning bidders will be emailed a user name and temporary password shortly after the auction ends. If you win and do not receive an email from us within 24 hours, please contact us. ---------------------------------------------------------------- METHODS OF PAYMENT -- PAYPAL, VISA, MASTERCARD ---------------------------------------------------------------- *We request that full payment be made within 7 days from close of auction. *The preferred method of payment is PayPal, but it must be used with our checkout program linked to our site. During the checkout, the customer will be forwarded directly to PayPal with the order information, including the totals. E-checks are also accepted through PayPal via our check out program. *We DO NOT accept payments directly from the PayPal site. *We accept VISA, MASTERCARD. *WE ONLY ACCEPT CREDIT CARDS DRAWN FROM U. S. BANKS. (Some exceptions may be made for Canadian customers. Please contact us for further details.) Customers may enter credit card information with confidence via our secure server. *MONEY ORDERS or CERTIFIED BANK CHECKS are also accepted however; these forms of payment slow down the order process. *If you are the successful bidder, we expect you to follow through with the transaction and fulfill your part. Make sure all concerns are answered before bidding. Know the packing and shipping charges. Should you have any questions, do not hesitate to call us at toll free at (866) 270-5272. *If the item is not paid in 4 days, a second notice is automatically emailed. *If the item is not paid after 7 days from the end of the auction, we ask eBay to send a notice reminding the customer that we have not received payment. *After 10 days, we send a last notice reminding the customer that we have not received payment *After 17 days, the item will automatically be cancelled, scheduled for another auction and we will ask eBay for a refund of the fees we paid for the auction. We manage auctions for numerous suppliers and they have requested that we do not wait more than 17 days to receive payment for the items. Thanks for your understanding. ---------------------------------------------------------------- POINT OF SALE ---------------------------------------------------------------- *All used equipment is sold FOB our dock in Los Angeles, CA 90010. The seller accepts no responsibility for the item after it leaves our dock. *All new equipment is sold FOB manufacturers' dock at their facilities' location. ---------------------------------------------------------------- PACKING, SHIPPING AND CALIFORNIA SALES TAX ---------------------------------------------------------------- *We will be happy to arrange shipping, crating, and packaging of your order (normally performed by third parties). *Orders are usually shipped about 5 business days after payment has been processed and the order confirmed, unless otherwise noted in the item's listing. However, WE DO NOT GUARANTEE SHIPPING TIMES. *The Company neither accepts responsibility for crating and packaging performance, nor damage to merchandise after it leaves our warehouse or that of our suppliers. *If damaged is sustained during shipment, we will be happy to aid you with handling the damage claim with the freight carrier, however... *Filing of damage claims with the freight carrier is the sole responsibility of the customer. *NOTE: Damage claims may take up to 120 days or longer to resolve. IMPORTANT NOTE: DAMAGE TO MERCHANDISE MUST BE DOCUMENTED WITH FREIGHT CARRIER BEFORE DEPARTING YOUR LOCATION AND IMMEDIATELY REPORTED TO FREIGHT CARRIER'S CLAIMS DEPARTMENT. *Standard packaging for heavy items consists of securing the item to a pallet with metal strapping, black plastic wrap, and/or (depending on item) bubble wrap, and warning labeling, providing significant deterrent to damage. *Standard packing charges DO NOT include additional protective crating or box construction. These services are available at an additional charge. *Insurance IS NOT available for used items shipped via freight lines. *Insurance IS available for used items shipped with FedEx or UPS for an additional fee. *We only offer curbside delivery. We do not offer inside delivery at this time. *Items shipped within California are subject to 8.25% sales tax. ---------------------------------------------------------------- CUSTOMER PICK UPS ---------------------------------------------------------------- Most used items purchased are available for pick up at our California warehouse Monday thorugh Friday from 9 AM to 5 PM Pacipic time (please note that we are closed on most holidays). Our friendly warehouse staff will be happy to assist you with the loading of your vehicle. *IMPORTANT NOTE: SECURING OF THE LOAD IS THE SOLE RESPONSIBILITY OF THE CUSTOMER. THE COMPANY ASSUMES NO LIABILITY OR RESPONSIBILITY FOR DAMAGES AS A RESULT OF LOADS BEING IMPROPERLY OR INADEQUATELY SECURED. *EFECTIVE October 1, 2004: All Customer Pick Ups (CPUs) are subject to a CPU charge equal to 50% of the standard packing charge for such an item (usually based upon weight, size and/or volume). *All CPUs are subject to 8.25% California sales tax. *Due to limited warehouse space, we request that you make arrangements to pick up your item(s) at your earliest opportunity. *All items not picked up within 30 days WILL incur a storage charge of $30 per item, per month, or a portion thereof. *The Company accepts no liability for loss, theft, or damage to any item(s) while stored in our warehouse. *All items not picked up within 60 days from close of auction will be cancelled and reposted for auction immediately. *Please give us a three business day notice for orders to be picked up exceeding 10 items. ---------------------------------------------------------------- CANADIAN SHIPMENTS ---------------------------------------------------------------- The Shipping Cost calculated does NOT include any applicable Goods and Services Tax, Brokerage Fees, and/or Duties. If you want The Company to ship this item to you, the necessary fees WILL BE ADDED TO YOUR ORDER. If you would like to self-broker this shipment or use your own broker, you must make ALL shipping arrangements and inform MalibuDepot of your actions. *IMPORTANT NOTE: We only ship to Canada and the 48 contiguous states, NO international shipment. ---------------------------------------------------------------- CONDITIONS OF MERCHANDISE ---------------------------------------------------------------- *All USED merchandise is sold 'AS IS / WHERE IS.' *All NEW equipment is sold with the manufacturers warranty only. Warranty issues should be immediately addressed with the manufacturer. *There are NO WARRANTIES of either merchantability or fitness for a particular use *We try to present the item as accurately as possible. The presentation is based on the information available to us and to our knowledge at time of posting. We DO NOT guarantee this information's accuracy. *In general, food service establishments are known for grease. Some, but not all equipment is cleaned by use of pressure washing and/or other methods. NOTE: We DO NOT disassemble equipment and some residual grease and grime may remain. Despite our best efforts, NO GUARANTEE is made that the equipment you receive will arrive in 'clean as new' condition. *SPECIAL NOTE REGARDING REFRIGERATION EQUIPMENT: As solder ages, it becomes brittle. Solder holds refrigeration lines together. When older refrigeration is shipped on a truck, it usually bounces quite a bit. The bouncing and vibrations can cause the brittle solder to allow a refrigerant leak. This happens occasionally. A repair and recharging of the refrigerant system usually is significantly less than $100.00. Refrigerant costs technicians about $6.00 per pound - even for the drop in replacement refrigerants for R12 and R502. Almost all of the refrigeration systems we sell over the Internet hold less than one pound of refrigerant. ---------------------------------------------------------------- CUSTOMER SERVICE ---------------------------------------------------------------- *ALL SALES ARE FINAL. THERE ARE NO RETURNS, REFUNDS, OR CANCELLATIONS. *We participate in Square Trade's Seal Program. If you do have an issue, please allow us an opportunity to address your concerns before posting a negative feedback. We make every effort to maintain happy customers and aggressively address your concerns to mutual satisfaction. *Under certain circumstances, UniOne may make an exception and allow a return, cancellation, or approve a refund. However, a restocking fee of 25% of the total price may apply. *If a return is approved, the customer must obtain a Return Authorization number prior to returning the item. The customer will be responsible for return freight costs in most cases. *If the customer refuses a shipment, the customer will be responsible for the cost of shipping both ways, and a 25% restocking fee. No exceptions will be made unless an agreement is reached between the Company and the customer prior to time of delivery. *If the buyer thinks there is a misrepresentation regarding the item or it's condition in our posting, or Terms and Conditions, the buyer must relay to the seller why he or she thinks there is a misrepresentation. The seller will review the facts and make a decision regarding the alleged misrepresentation. If the seller agrees there is a misrepresentation, the seller will refund only the bid amount of the merchandise upon its return to our facility freight paid by the buyer. We will not refund packing or shipping charges. The buyer agrees to accept the seller's decision. *Any concerns must be submitted to us by email or fax within 15 days of receipt of the item, or 45 days from the end of the auction, whichever date comes first. Click here for printable version By Bidding, you are agreeing with the Terms and Conditions, that you have all information necessary to make an educated bid and that you are bidding on the item As Is / Where Is. You are also agreeing that you will complete your part of the transaction if you are the successful bidder. PLEASE do not bid unless you are serious.