Policies and Terms of Service:
QUESTIONS? If you have any questions or desire more pictures, please email prior to bidding. With all the different types of items we list, it is quite difficult to be experts on all. We have tried to describe the item to the best of our ability, and to point out any flaws that we notice. In the case of ratings – any ratings given are our own and do not necessarily reflect any applicable industry standards. Plate stands are not included. Any measurements are approximate.
PAYMENT: Payment or eBay Checkout is required within 3 days of auction end. We accept most traditional forms of Payment. If paying by PayPal, WE CAN ONLY SHIP TO THE CONFIRMED ADDRESS LISTED WITH PAYPAL. If paying with an e-check, PayPal’s guidelines indicate to hold shipping the item, until the e-check clears. If paying with a personal or business check, please expect a hold while your check clears.
SHIPPING: WE DO COMBINE SHIPPING: If you would like to combine shipping charges on multiple auctions, when we can; they must be closing within 3 days of each other, and the items must be able to be packaged together. Please email prior to auction end if you anticipate multiple wins. The shipping carriers we use most often are USPS and FedEx. When the shipping calculator indicates UPS, the rates are the same for FedEx. We reserve the right to upgrade or change shipping methods or carrier as need dictates. Delivery Confirmation and/or Tracking is included on all domestic shipments. Express and overnight shipping are available to most domestic destinations at additional cost. APOs, AFOs, etc., - Please email for rates. Frequently, there is a small handling fee to cover packaging materials and supplies. S&H is not negotiable.
Typically we ship daily, Monday through Friday. Our goal is that if payment is received by 9:00 AM local time, your item will ship out that day. Sometimes there are circumstances beyond our control, but your item will always ship within two business days of receiving payment.
INTERNATIONAL BIDDERS: Not all items can be shipped to all countries. Please check your county's regulations prior to bidding. Payment must be payable in U.S. Dollars. Please be aware, that many items are assessed a tariff or tax at entry into the destination country. This tariff is the buyer's responsibility and is NOT included in your bid price nor in the Shipping/Handling charges. PLEASE DO NOT ASK US TO MARK THE CUSTOMS FORM "GIFT" or otherwise falsify the form - for us to do so is a federal crime.
SALES TAX: Residents of and shipping addresses to the State of Maine must also pay Maine State Sales Tax of 5% at checkout.
YOU MUST BE SATISFIED: Please look at our feedback! Even though many of our items are consignment, your satisfaction is still important to us. We ask for positive feedback when your item arrives, we will also leave positive feedback. We strive for 100% client and buyer satisfaction. Check out our Feedback! But stuff happens. If the item is not as described, or if we have made an error in the listing, you may of course return the item for full refund, including shipping costs. And YES of course, unless the item is sold as is, you may indeed return it, for whatever reason. The item must be received back to us in the same condition as when listed and shipped; new, tags intact, no breakages, etc. If you need to return the item, just email us within 3 days of receipt and return within 7 days. All returns must have delivery confirmation, and should be insured. In the unlikely event your item arrives damaged, please file a claim with the carrier, then email us.
CONTACT US: Michael@NewBostonMaine.com or the eBay messaging system are the best and preferred ways to contact us. Click on the -Ask Seller a Question- link. I check email frequently throughout the workday, but not typically on Saturday or Sunday. Every email (except spam) is read and answered in a timely manner. You may also call my cell phone at (207) 212-6267. (8:00 - 5:00 Eastern, Mon - Fri.)
OTHER SERVICES: WE CAN SELL ITEMS FOR YOU! Anyone located in Southern Maine (Portland to L/A to Eastern Lakes Region) we are a Full – Service, Registered eBay Trading Assistant. Call or email us for details and a brochure. As an Authorized eBay Education Specialist - Trained by eBay we conduct eBay learning seminars, classes and individual lessons. Contact us for more information.
THANKS FOR LOOKING!