The quality of our items is represented as accurately as possible and items are packaged very carefully to avoid potential problems. Please contact me immediately if you are dissatisfied. If you are dissatisfied, for any reason, with your purchase, your money less initial shipping costs will be refunded. Item(s) may be returned within 5 days (14 days for International shipments). Shipping charges to return any item(s) are the responsibility of the purchaser.